Frequently Asked Questions

Find quick answers about our earphones, delivery, returns and support.

US orders ship from Dallas, Texas, so delivery is fast and straightforward. Most orders arrive within a few business days, and free US shipping is included.

We offer free tracked US delivery on all orders, with most orders arriving within a few business days. Orders are shipped from Dallas, Texas for fast domestic delivery.

Yes. When you add 2 pairs to your cart, the second pair is automatically discounted at checkout as part of our Buy 1 Get 1 Half Price offer.

If you need a return, refund, or exchange, contact us at support@therunbuds.com within 30 days of placing your order. We aim to keep the process simple and hassle-free. If there’s an issue with your order, our support team will help you quickly.

Every order includes a 1-year warranty covering faults or issues that arise with normal use. It does not cover lost earbuds, accidental damage, or damage caused by incorrect care. If something genuinely goes wrong, we aim to make replacements fast and straightforward.

Yes. RunBuds Pro are designed for training, gym workouts, and casual running, with a secure ear hook fit that stays in place while you move. They’re a great choice if you want stable-fit earbuds with strong sound for everyday training and runs.

RunBuds Pro are designed with a secure ear hook fit to help keep them locked in place during workouts, HIIT, gym sessions, and runs. They’re built for movement and designed to stay put better than standard earbuds.

Yes. All RunBuds earphones work with iPhone, Android, and most Bluetooth-enabled devices.

Yes. RunBuds Pro are sweat-resistant and built for workouts, training, and everyday active use.

RunBuds Pro provide 6+ hours of playback on a full charge.

RunBuds Pro are best for people who want secure-fit wireless earbuds for the gym, training, workouts, and casual running, with rich bass, lightweight comfort, and a fit that stays put.

You can contact us at support@runbuds.co.uk. We aim to respond within 1 working day. If you do not see our reply, please check your junk or spam folder in case it has landed there.


  • Premium Sound

    Rich, powerful audio

  • Secure Fit

    Built to stay in place

  • 1 Year Warranty

    Fast, hassle-free support

  • Free US Delivery

    Tracked on every order